HBS Grievance Redressal Guidelines

The Students’ Grievance Redressal Committee attempts to address the genuine problems and complaints of students in HBS. Students may approach the committee to voice their grievances regarding academic matters, hostel, library, mess, or any other services provided at HBS.

HBS Grievance Redressal Committee aims to promote and maintain a conducive and harmonious educational environment among the students. Any student with a genuine grievance may approach the members of the committee directly. In case the student is unwilling to appear in person, the grievance may be dropped in writing in the grievance box or can be sent through email. The committee will formally review all the cases and ensure that the grievance is properly resolved in a stipulated time. Immediate actions will be taken for complaints of alleged discrimination of students or any type of harassment and victimization of a student, if found genuine. The Grievance Redressal Committee is constituted to probe into the student grievances and address genuine problems and complaints of students whatever be their nature.

Objectives

The major objective of the Grievance Committee is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in HBS. Towards this the committee aims:

To help the students to lodge their complaints and solve their problems related to academics, support facilities, student resources and personal grievances freely without any fear
To ensure an effective solution to the students’ grievances with an impartial, fair, and transparent resolution process
To prevent non-transparent and unfair practices
Advising students of the institution to respect the rights and dignity of one another and show utmost restraint in case of any rift.

Grievance Redressal Committee

GRIEVANCE REDRESSAL (FACULTY & STAFF)
S.NO	FACULTY NAME	DEPARTMENT	DESIGNATION	PHONE NUMBER
1	Dr. SR. Rameshkkumar	MBA	Chairperson	8870728477
2	Dr. AL. Alagappan	MBA	Member	9884109109
3	Dr. R. Vasudevan	MBA	Member	9789022906
4	Dr. Senthil K Nathan	MBA	Member	9842494195
5	Dr. S. Kanimozhi	MBA	Member	9942967000

GRIEVANCE REDRESSAL (STUDENT)
S.NO	STUDENT NAME	YEAR	DESIGNATION
1	S.Rajesh	II Year MBA	Student Member
2	S.Balakrishnan	II Year MBA	Student Member
3	M.Thaslima Parveen	II Year MBA	Student Member
4	M. Kokila Vani	II Year MBA	Student Member

S.NO	STUDENT NAME	YEAR	DESIGNATION
1	Sundararajan	I Year MBA	Student Member
2	Subiksha	I Year MBA	Student Member
3	Raj Bharathi	I Year MBA	Student Member
4	Divyabaladarshiny	I Year MBA	Student Member

Redressal Procedure

Lodging of the grievance/complaint by student either through email or by hard copy
The grievance received is forwarded to the Chairperson of the Grievance Redressal Committee
The Committee appoints members to examine relevant documents and material facts surrounding the grievance under scrutiny
The members will listen, record and investigate the issue thoroughly before placing it for the consideration of the committee
Examination and/or discussion with all parties of the grievance including the witnesses in the Grievance Redressal Committee
Cross-verification, where possible, with other sources of information
Final decision and communication of the decision to the parties of the dispute / grievance
Following-up on critical resolved grievances to ensure satisfactory settlement of the issue
Maintaining confidentiality of the grievances and protecting the privacy and trust of the complainants in all sensitive matters.

Complaints / grievances can be emailed to director@hbs.ac.in or dropped in the grievance box kept in the main building for this purpose.

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