BA5206

Operations Management

HBS > Professional Core > Operations Management
Course ID
BA5206
Level
Post Graduation
Semester
Semester II

OBJECTIVES:
• To provide a broad introduction to the field of operations management and explain the concepts, strategies, tools and techniques for managing the transformation process that can lead to competitive advantage.

UNIT I INTRODUCTION TO OPERATIONS MANAGEMENT
Operations Management – Nature, Importance, historical development, transformation processes, differences between services and goods, a system perspective, functions, challenges, current priorities, recent trends; Operations Strategy – Strategic fit , framework; Supply Chain Management.

UNIT II FORECASTING, CAPACITY AND FACILITY DESIGN
Demand Forecasting – Need, Types, Objectives and Steps. Overview of Qualitative and Quantitative methods. Capacity Planning – Long range, Types, Developing capacity alternatives. Overview of sales and operations planning. Overview of MRP, MRP II and ERP. Facility Location – Theories, Steps in Selection, Location Models. Facility Layout – Principles, Types, Planning tools and techniques.

UNIT III DESIGN OF PRODUCT, PROCESS AND WORK SYSTEMS
Product Design – Influencing factors, Approaches, Legal, Ethical and Environmental issues. Process – Planning, Selection, Strategy, Major Decisions. Work Study – Objectives, Procedure. Method Study and Motion Study. Work Measurement and Productivity – Measuring Productivity and Methods to improve productivity.

UNIT IV MATERIALS MANAGEMENT
Materials Management – Objectives, Planning, Budgeting and Control. Purchasing – Objectives,Functions, Policies, Vendor rating and Value Analysis. Stores Management – Nature, Layout, Classification and Coding. Inventory – Objectives, Costs and control techniques. Overview of JIT.

UNIT V SCHEDULING AND PROJECT MANAGEMENT
Project Management – Scheduling Techniques, PERT, CPM; Scheduling – work centers – nature, importance; Priority rules and techniques, shop floor control; Flow shop scheduling – Johnson’s Algorithm – Gantt charts; personnel scheduling in services.

TOTAL: 45 PERIODS

OUTCOMES:
• Understanding of the strategic and operational decisions in managing manufacturing and service organizations and appreciation of the role of operations management function in anorganization.

REFERENCES :

  1. Richard B. Chase, Ravi Shankar, F. Robert Jacobs, Nicholas J. Aquilano, Operations and Supply Management, Tata McGraw Hill, 12th Edition, 2010.
  2. Norman Gaither and Gregory Frazier, Operations Management, South Western Cengage, 2002.
  3. William J Stevenson, Operations Management, Tata McGraw Hill, 11th Edition, 2015.
  4. Russel and Taylor, Operations Management, Wiley, 8th Edition, 2015.
  5. Kanishka Bedi, Production and Operations Management, Oxford University,3rd Edition, 2013.
  6. Chary S. N, Production and Operations Management, Tata McGraw Hill, 5th Edition, 2013.
  7. Aswathappa K and Shridhara Bhat K, Production and Operations Management, Himalaya Publishing House, Revised Second Edition, 2008.
  8. Mahadevan B, Operations Management Theory and practice, Pearson Education, 3rd Edition, 2015.
  9. Pannerselvam R, Production and Operations Management, Prentice Hall India, Second Edition, 2008.